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Contact/Returns:

For questions regarding our products, orders, or returns, please contact Volkswagen Classic Parts Customer Support directly by using the following contact details:

E-Mail: support@vw-classicparts.de
Telephone: +49 53613085 7729

You can also find answers to your customer order, complaints, or similar topics in our help section.


Company information:

VOLKSWAGEN GROUP Original Teile Logistik, Vertrieb & Services GmbH (OTLG)

Dr. Rudolf-Leiding-Platz 1

34225 Baunatal

Website: www.volkswagen-otlg.de

 

VOLKSWAGEN GROUP Original Teile Logistik, Vertrieb & Services GmbH

Headquarters: Baunatal

Local Court: Kassel HRB 20101

VAT ID: DE230960046

Tax Number: 26 26 247 65205

 

This website is editorially managed by VOLKSWAGEN GROUP Original Teile Logistik, Vertrieb & Services GmbH, which is managed as follows:

 

Management:

Marcus Edelmann (Spokesperson) | Dr. Marc-Oliver Obermann | Kai Meyfarth

Chairman of the Supervisory Board:

Roman Havlásek

 

Bank details:

Commerzbank Wolfsburg (Bank Code 269 410 53) Account 0 680 280 500

IBAN: DE04 2694 1053 0680 2805 00 | SWIFT/BIC: COBADEFF269


Legal Notice:

All information on the VOLKSWAGEN GROUP OTLG websites is protected by copyright. Copying, processing, modification, and/or distribution of this information for a fee is only permitted with the express written permission of VOLKSWAGEN GROUP OTLG.

Scope:

This legal notice applies to www.volkswagen-otlg.de as well as our social media.

 

Information on online dispute resolution:

Information on online dispute resolution pursuant to Art. 14 (1) of the ODR Regulation: The EU-Commission has provided an internet platform for online dispute resolution (the "ODR platform"). The ODR platform is intended to serve as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts.

The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr

VOLKSWAGEN GROUP Original Teile Logistik, Vertrieb & Services GmbH is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.